All domestic flights in New Zealand and Australia are electronic or referred to as E tickets. No paper ticket is issued so upon check in at the airport all you need to present is photo ID for each person travelling.
A New Zealand or Australian drivers licence is acceptable but not an overseas driver's licence, in which case a valid passport will need to be produced.
For adults who do not have photo ID you will need to provide 3 forms of identification as follows:
1. Birth Certificate
2. Bill registered under your name
3. Credit Card, Bank Card or any other government issued card
For children travelling with parents or guardians with no photo ID between the ages 2-11 inclusive: Birth certificate or school enrolment, school ID or report card.
For persons older than 11 years who do not fit the above categories you need to provide a birth certificate or any other government issued card with their name on it.
Please note if you are travelling on a domestic flight with an international flight number (Air New Zealand flights NZ34, NZ90 or NZ 98, or Qantas flights QF001 - 399) you must have a valid form of government issued photo identification e.g. passport, drivers licence etc.
International flights departing New Zealand or Australia
Whilst all airlines now issue "E" or "Electronic tickets" which are paperless (all you need to do is present your passport for ID at check in), because there are various circumstances where those same airlines still issue paper tickets depending on your itinerary, we will now proceed to assess your booking and advise you within 72 hours by email as to whether you will be issued with a paper ticket.
For bookings where paper tickets are issued the paper ticket will be sent via courier to the airport. Once tickets have been despatched, the responsibility for delivery rests with the courier. In the event tickets are lost there may be re-issue fees charged by the airline which are not the responsibility of Webjet.
